Architecture and Soft Skills
1. Concepts of Soft versus Hard Skills
2. Relevance to the work of an architect
3. Overview of key skills to be reviewed
Outcome: Awareness of the importance of soft skills in the world of architecture
Foundational Communications Skills
1. Advocacy and Inquiry
2. Observation and assessment
3. Listening
4. Feedback
5. Attitude
Outcome: Awareness and understanding of some of the building blocks for effective interpersonal communication
Skills: Communication Skills
Scoping and Framing
1. Defining context and boundaries
2. Preparing for meetings
Outcome: Tools to help you plan the breadth and depth of your architecture projects and meetings
Skills: Planning and organizing, Strategic thinking
Project Management
1. Stakeholder management
2. Communications plans
3. Project milestone reviews
Outcome: Awareness of fundamental principles of project planning
Skills: Planning and organizing, Systems thinking, Learning
Review/Interviewing Sessions
1. Preparing for a review
2. Principles of effective reviews/interviews
3. Leading the session
Outcome: Improved capability to lead review/interview sessions
Skills: Interpersonal communications, Analysis and synthesis of information
Meeting Facilitation
1. Meeting preparation
2. Safety for open discussion
3. Hearing all voices in the room
4. Addressing problems and issues
5. When to have a meeting / when not to have a meeting
Outcome: Understanding of skills needed to lead a workshop or review meeting
Skills: Planning and organizing, Interpersonal communications, People leadership
Presentations
1. Principles of effective presentations
2. Storytelling
3. Storyboarding
Outcome: Improved understanding of the importance of sharing stories around your architecture efforts
Skills: Storytelling, Interpersonal communications, Teaching
Governance and Decision Making
1. Governance principles
2. Committee structures and methods
3. Decision records
4. Prioritization
5. RACI
6. Conensus and Negotiating
Outcome: Improved understanding of the importance of creating shared views so that meaningful action can be taken
Skills: Governance, Creating shared views, Flexibility, Building trust
Influencing and Networking
1. The importance of emotion
2. Trust and relationships
3. Communities of interest
4. Coaching
Outcome: Improved capability to relate to and engage others to help you achieve success
Skills: Political and cultural awareness, Interpersonal communications, People leadership, Team building, Building trust
Creativity and Strategic Thinking
1. Paradigms
2. Strategic thinking
3. Learning
Outcome: Improved capability to generate new ideas
Skills: Strategic thinking, Empathy
Time Management
1. Creating the environment
2. Prioritization
3. Health and well being
Outcome: Awareness of fundamental principles of managing your time and the time of others
Skills: Time management
Change Management
1. Basic principles
2. Resistance to change
3. The “ACTIOn” model for change
Outcome: Awareness of fundamental principles of managing change
Skills: Change management